Returns & Refunds

Unused items in original packaging may be returned within 30 days of delivery for a refund or exchange, subject to inspection.

Standard catalog items in resalable condition qualify for return.

Custom OEM/ODM orders, cut-to-length items, and bulk orders with custom packaging may not be eligible unless defective.

If your order arrives damaged or defective, contact us within 7 days with photos of the product and packaging. We will replace or refund eligible items at no additional cost.

Email support with your order number, item SKU, and reason for return. Our team will provide return instructions and any required RMA details.

Approved refunds are issued to the original payment method within 5–10 business days after we receive and inspect the returned item.

Original shipping charges are non-refundable unless the return is due to our error.